Following is a guest post by Ryan Nicley, owner of Simpletech LLC. Greater Harrison Chamber members are invited to share their expertise. Contact the Chamber to learn more.
Harrison, Ohio, has a new reason to raise a glass! Hearth Brewing, located in the former Burwinkel building at 1195 Stone Drive, has opened its doors, bringing with it a cozy atmosphere, handcrafted brews, and delicious food.
Whether you’re looking for a place to unwind with friends, enjoy a family meal, or simply savor a quality craft beer, Hearth Brewing invites you to gather around their hearth and experience the warmth of good company and good cheer.
Whether you’re looking for a place to unwind with friends, enjoy a family meal, or simply savor a quality craft beer, Hearth Brewing invites you to gather around their hearth and experience the warmth of good company and good cheer.
THE SITUATION
Hearth Brewing, like many new businesses, faced the challenge of finding a Point of Sale (POS) system that could meet their unique needs. They wanted a solution that was not only technologically advanced but also offered reliable local support.
THE SOLUTION
After evaluating several POS providers, they discovered that many companies fell short in one area or another. Some offered cutting-edge technology but lacked personalized service, while others provided strong local support but with outdated systems.
Ultimately, Hearth Brewing opted for a hybrid approach. They chose GoTab for its innovative POS technology, which offers features like mobile QR ordering and payment, and partnered with Simpletech LLC for their expertise and on-the-ground support in the Cincinnati area. This combination allows Hearth Brewing to benefit from both advanced technology and the peace of mind that comes with local, responsive assistance.
THE BENEFITS
With a relaxed ambiance and a variety of seating options both indoors and outdoors, Hearth Brewing required a system that could cater to their operations while providing a unique guest experience. Some features and benefits include:
- Accepting QR code orders from tables inside and outside.
- Managing traditional POS orders for beverages at the bar and food in the kitchen.
- Utilizing KDS (Kitchen Display Systems) and integrated printers for efficient order fulfillment in the kitchen and the bar
- Unmatched Convenience – With most orders being self-service through QR codes on tables the system allows Hearth to significantly expand capacity and reduce labor costs.
- Streamlined Operations – Comprehensive range of tools including POS, KDS, Mobile Order & Pay, Gift Cards, and Reports in a single integrated platform.
- Elevated Guest and Employee Satisfaction – Our intuitive and user-friendly interfaces not only enhance guest satisfaction and encourage repeat visits but also ensure seamless staff adoption, resulting in superior experiences for all involved.
About Ryan Nicley, Owner of Simpletech LLC
Simpletech LLC, owned and operated by Ryan Nicley, is a Cincinnati-based technology company that specializes in providing technological solutions and localized support to restaurants and breweries. Their goal is to enhance the efficiency, profitability, and overall intelligence of their clients’ businesses through the implementation of appropriate technology. Ryan’s 25+ years of experience as an IT professional includes over 7 years specifically working in the hospitality industry. This gives him the industry knowledge and technological expertise to
consult with owners and help them implement systems that will meet their specific goals and
requirements.
Simpletech takes pride in offering local support to their customers, ensuring that they receive
the necessary training and that their systems are correctly set up and implemented.
